Policies
Wedohomework.net is one of the top custom writing companies nowadays. Our key aim is to provide the customers with the highest quality academic assistance and timely delivery. Having chosen our service, you can be sure that free revisions for your paper are guaranteed. Here you can find the most important points one should know about the revision process.
- Revision instruction overview. The customers should note that the revision instructions should not contradict to those, which were provided in the order form and initially attached additional files. You cannot change the instructions provided initially as it is considered to be their modification and requires additional payment from the customer.
- Request for revision. To get your paper revised you need to send a message to the writer with your revision instructions, commentaries or/and attach the necessary files. Additionally, you may submit your revision request to our email info@wedohomework.net.
- Revision deadline. Please, be notified that the minimum deadline for revision is 3 hours for the orders with longer deadlines and 2 hours for the orders placed for 4, 8 and 12 hours deadlines. The customer is asked to provide the writer with the maximum deadline for revision in order to get his or her instructions met and all the points adhered.
- Time frame for revision request. Our customers are provided with free and unlimited revisions within 10 days after the completed paper has been delivered to the customer. The free revisions are not possible after the paper is approved. We are kindly recommending our customers not to miss the opportunity to get their works amended.
- Instructions change. In case the customer is changing the instruction in the revision request and the specific commentaries provided are contradicting to those, which were given initially, the additional payment from the customer’s side will be needed. The price will depend on the deadline, which you give for revision, and the amount of changes needed (about 30% - editing services, and 70% - rewriting type of service).
- Writer’s reassignment. If the customer feels that the current writer is not able to handle all the requirements properly he or she can ask the support team representative to assign a different writer for the order. However, this option is restricted by the number of revisions: the first writer must complete at least 3 revisions in order to be reassigned. Additionally, we need to get reasonable arguments from the customer for the writer’s reassignment: in case you do not provide valid reasons we will not be able to assign a new writer for the paper completion. We ask our customers to take these points into consideration and specify all the revision requirements in the revision requests.
- Progressive delivery option. Now we have an option of the progressive delivery available. In case your order is placed for more than 30 pages you can request the “progressive delivery” option. Free revisions will be possible within 20 days after the first revised file has been delivered to the customer.
- Refund: in order to send a refund request the customer is obliged to get at least 2 revisions performed for his or her paper. In case the order is urgent and placed for 4 and 8 hours deadline, at least, one revision is needed to open a dispute on the order and request money back. The customer must provide us with the convincing and valid reasons for money back request in order to avoid fraud activity.
- Money back specifications: refund is not possible (including partial refund with the exception for situations when the writer is changed – partial refund for the writer’s category) in case we have not received the refund request from your side. Minimum 2 revisions must be completed in order for the customer to be able to send the refund requests, in accordance to our policies. If the customer’s order has been urgent with 4 or 8 hours deadline at least 1 revision is necessary. Dispute requests are sent to the Dispute Department and are reviewed by the Dispute Department manager within 7-10 days.
- The information, which we request
Typically, the customer is asked to provide his or her first and last names, phone number, country, and email address. This information is gathered while customer’s registration. However, anonymous visits to our websites are possible, as well.
- Collecting private details: how and why we do this
Usually customer’s information is used for such purposes as:
- Creating the customer’s personal page at our website. This allows us to know and understand the customer’s needs better;
- Improving our website: getting the information and feedback from the customers we are able to make our website more user friendly and convenient;
- Advancing our service: when we have the customer’s information it enables us to improve the service and support our customers in a better way;
- Payment transacting: payments are not possible to be made without certain details of the client. When you provide the necessary info you can be sure that your payment is safe. Please, note that your information stays absolutely confidential and it is not sold, shared or exchanged with any third parties, whether it is public or private. The only way how we use the customer’s info is delivering the service to him or her.
- Keeping in touch with the customer. Communication is very important in the academic assistance service as we need to contact our customers regarding various clarifications, additional materials, orders and free inquiries, in general. In order to get in touch with the customer we need his or her email address and phone number.
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The methods of protecting customer’s information
- Do not hesitate about safety of the information that you give to us. The orders you make and the information, which you indicate in your account, are absolutely confidential and protected by different security means.
- To keep the personal materials confidential we are running all the information through Secure Socket Layer (SSL). Only authorized people from the payment department are coding your payment details. The personnel have limited rights to system access and confirmed absolute confidentiality.
- Be sure that your personal information like billing address, financials or credit cards will not be saved to the servers that we use.
- Cookies: what are they and why we use them?
- Cookies are the files, which are transferred by the service provider to the computer’s hard drive with the customer’s permission. This gives the website an opportunity to distinguish the internet browser, which is used and some other information.
- We use Cookies to save the customer’s precedencies and be able to understand the needs of the clients better. We are always sending a request to the customer before using cookies.
- Information disclosure the third parties
- We are assuring our customers that their private information remains confidential and safe as we do not disclose it to the third parties. The access to the information is received only by the personnel working on our company that is authorized and confirmed the confidentiality. The only reasons why we might disclose the personal info is conforming the law, enforcing our policies and protecting customer’s and company’s rights.
- A non-personal information, which is received from our clients, can be shared with the third parties for such purposes as survey, advertising, marketing etc.
- Agreement to COPPA
- We have agreed to the Children Online Privacy Protection Act (COPPA), which requires that the company must not gather any information from the individuals that are younger than 13 years. Only people, who are more than 13 years old, are able to become our customers, order services and receive the products from our company.
- Online Privacy Policy
- Please, be notified that the privacy policy stated above refers exceptionally to the information that we receive online through this website. The information obtained offline is not under our responsibility.
- Terms and Conditions.
- You are able to check our terms and conditions in details in the separate section dedicated to them. There you will have an opportunity to get more information about the liabilities, restrictions and rights of the customer and the company.
- The customer’s agreement
- The customer automatically agrees to our online privacy policy by using this website.
- Privacy Policy changes.
- In case the modifications to our Privacy policy appear they will definitely be reflected on this page.
The last update of the Privacy policy was on 10.10.2013.
The words “We”, “Our” and “Company” on this page should be referred to Wedohomework.net.
If you see the word “Website” it is also referred to Wedohomework.net.
The words “You”, “Your” and “Customer” should be referred with any person that agrees to our Terms and Conditions and places the order with Wedohomework.net
The customer is the one who is responsible for the decision to use the website and must be aware of our company’s policies.
The word “Product” is referring to the website order form completion. It contains the instructions and requirements to the order. The customer is responsible for providing the company with correct instructions for the order. The order can be placed exceptionally through an order form and cannot be accepted through phone, live chat or email.
The Services We Provide
Our company is dealing with a range of writing services, such as writing from scratch, business writing, proofreading, rewriting, and editing. Any type of service can be selected in the order form during the process of placing the order. The customer is obliged to be aware of our Terms and Conditions, Privacy Policy, Money back and Revision Policies before he or she makes and order and pays for it with Wedohomework.net.
Customer’s Acceptance of the Terms and Conditions
Here you are able to read all company’s terms and conditions, which are enforced once the customer visits our website and uses the services, which we provide. The agreement to our Terms and Conditions happens once the customer is placing the order or just using our website.
Here you can find the agreement between our customer and the company. Once you place the order with us you agree on the terms and conditions stated in here and confirm your respect of them.
Agreement changes and modifications
We have a right to change the Terms and Conditions presented in this Agreement any time. The notice can be noticed by the company about mentioned modification of policies at any time, as well. THE CUSTOMER’S REGULAR VISITING OUR WEBSITE WITH FOLLOWING THE CHANGES NOTICE AND NEW AGREEMENT IMPLEMENTATION IS CONSIDRED THAT THE CUSTOMER IS BOUNDED TO THE CHANGES ACCEPTANCE.
Site License and Access
The customers are given the limited license to our website’s access and its using for the personal needs. The customer is not permitted to change our website or any of its part, download the materials from the website, with an exception to the cases when the customer has received a written consent from our company.
We do not allow anyone to copy the website, its content, as well to reproduce, duplicate, sell or use them for the commercial purposes.
The customer has not right to copy or download the account or website information in order to benefit other merchants.
Information Completeness, Timelessness and Accuracy
Our company is not responsible for the information updating, completing and being accurate. The purpose of the materials provided at our website is general information. The customer replies to the presented materials at his or her own risk. Some of the information is historical and is not updated, for sure, which is why you may use it as the reference material exceptionally. The content of our website can be modified any time without sending a note about the changes to the customers. Different changes at Wedohomework.net should be monitored by the customer for proper website governing.
Product Pricing and Description
You can find the pricing page at our website for retail prices, which indicates the prices for our products. The presented prices are fixed and are not changed. The discount policy is available and is applied to certain orders under certain circumstances. There are some items, which you can find in a List Price.
If the correct price of the item is higher than the price, which you have stated our support team will contact the customer as soon as possible in order to get the further instructions before the paper is delivered or to cancel the order in the system and send a notification about this to the customer. If the additional payment is needed from the customer he or she will be notified immediately.
The customers must be aware that website’s content and description of products are not guaranteed to be accurate, current, error-free, reliable and complete. In case the received product is not satisfactory the customer has to request the revision. You can learn more about it from the Revision policy of our website.
Framings and Links
No one can use our proprietary graphics and logo in order to link to the website without getting the written permission from our company.
Our logo, image content, trademark and other information cannot be framed without the written permission from the company. The website’s content cannot be copied.
The company is not responsible for the nature, quality, reliability, and content of the websites, which might be accessed within hyperlinks from Wedohomework.net or any other websites that contain our site’s link. Our company is not controlling the third parties and do not have responsibility for the links and contents provided on such websites, together with their updates and changes.
The customer hereby agrees that Wedohomework.net does not have responsibility for the content, its changes, resources and external websites availability, as well as the links that can appear on such websites. The customer visits such websites at his or her own risk.
WARRANTIES
The customer confirms that he or she is aware of the information stated below when placing the order:
- The products of our company are provided in the referencing styles: APA, Chicago, MLA, Harvard, Turabian etc.
- All the materials used for paper’s completion are properly cited and referenced;
- The freelance writers are completing the works. The customer is purchasing the products with a purpose of reference material solely; the products belong to the company.
- The customer is paying for the services of research, correction, performance, gathering, posting and delivery of the reference material to the customer. Our purpose of work is education access;
- Publishing, distributing, modification, reproduction, exploiting and derivative works creation from the Wedohomework.net contents and products are now allowed without the company’s written permission;
- The customer agrees on deleting and destroying the products after the research is completed and reference usage is finished. The customer is not permitted to copy the materials for distributional purposes and use our website’s content for personal wishes.
Disclaimers
THIS WEBSITE IS USED BY THE CUSTOMER AT HIS OR HER OWN RISK. THE BASIS OF THE WEBSITE IS PROVIDED “AS AVAILABLE” AND “AS IS”. WE ARE ABLE TO LIMIT OR RESTRICT THE CUSTOMER’S ACCESS TO THIS WEBSITE Wedohomework.net AT ANY TIME. Wedohomework.net DECLINES ANY WARRANTIES, EXPRESS OR IMPLIED, COUNTING AS WELL (NOT LIMITED, HOWEVER) THE MERCHANTABILITY WARRANTIES, WHICH ARE IMPLIED, AND SPECIFIC PURPOSES FITNESS IN THIS TERMS, TOGETHER WITH THE WARRANTIES STATING THE INFORMATION OF OUR WEBSITE IS UNBROKEN AND THE WARRANTIES IMPLIED FROM A COURSE DEALING OR A PERFORMANCE COURSE; THAT THE CUSTOMER’S ACCESS TO THE WEBSITE WILL APPEAR FREE OF ERRORS AND OF INTERRUPTIONS; THAT THE SERVER OR OUR WEBSITE WILL BE FREE OF VIRUSES; THAT WEBSITE MATERIALS WILL APPEAR ACCURATE, COMPLETE AND TIMELY. THE INFORMATION DOWNLOADING FROM THIS WEBSITE OCCURS AT THE CUSTOMER’S OWN RISK. WE DO NOT HAVE RESPONSIBILITY FOR DATA OR COMPUTER DAMAGE AND LOSS FOR THE REASONS OF DOWNLOADING SUCH INFORMATION. THE WEBSITE USE IS SAFE BUT THE CUSTOMER IS RESPONSIBLE FOR HIS OR HER COMPUTER AND IF THE DAMAGES ARE IMPLIED HE OR SHE SHOULD TAKE THE ACTIONS WHICH ARE NECESSARY.
The Rights of Corporate Intellectual Property
The customer confirms that his or her interests, not limited to the rights; rights and titles are under the Intellectual Property rights, to our website. The customer, also, confirms that he or she will not acquire any interest, right or title to or in this website with an exception to those, which are fixed in the Agreement. The customer does not have a permission to adapt, change, translate, disassemble, decompile, derivate works and derive any code of source in any other way from our company’s service, documentation and software. The customer confirms that he or she will not make attempts of creation similar products or services using proprietary information or the Program.
Confidentiality
Our customers agree not to disclose the information received from our company, clients, writers, suppliers forum members and advertisers, once he or she places the order at our website. The information and materials found on our website are under the property of the company solely.
We guarantee the confidentiality of the customer’s personal information and that it will not be disclosed to the third parties. We confirm that we will not distribute, reproduce, sell, resell or use with any other commercial goals the private information of yours.
Rights Non-Assignment
The customer’s account rights are not able to assign or transfer to any other person. Nevertheless, the company representatives have a right to assign the Agreement explicated on this web page to any one at any time with no notice.
Non-Waiver
Any breach of any provision no waiver by any of the parties is considered as the waiver of same or any other provision of the previous or next breach. The Agreement between the customer and the company gets into force after you use this website, place the orders, visit the site or read the available materials.
Terms Severability
The establishment written under Agreement on Terms and Conditions and which appears not valid and unenforceable pursuant a decree of justice has to be implied to the biggest extent, which the law allows. This Agreement remainder must remain valid and enforceable in accordance to terms.